Reviewer Info

Rosie32
Reviews: 2
Helpful Reviews: 2
Average Overall Rating   Average Overall Rating
Reviews
Silver Cove RV Resort

Silverlake, WA

Date of Stay: May, 2015
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Facility Rating   Facility Rating
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We have stayed here for 8yrs and enjoyed this place. But they have been bought out by a out of state company. The rates have sky rocked if you want to stay over a ho;iday the rates are $60.00 plus. This is not a resort just a over priced campground
7 people found this review helpful
Smokiam RV Resort

Soap Lake, WA

Date of Stay: August, 2015
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N/A    Restroom Rating
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Don't be fooled by the pic's mose of the sites are dirt and not level ( the tires on our M/H were 12 inchs off the ground). We made the reservations 8 mouths ahead and were told we would get a premium site. When we go the they said they were behind on getting them done. NO REFUND was offered
. If you go to Soap Lake stay at the one that is in town.
1 people found this review helpful
Wednesday, November 04, 2015
Response from Smokiam RV Resort
Thank you for your comments. We take our guests feedback seriously. We undertook a full renovation of the entire resort including redoing all of the RV sites 1 year ago, a renovation of this scale an size does take time to complete. The original plan was to have all of the sites remodeled before May 2015, delays with county inspections caused us to be only able to complete the first 2 rows of RV site renovations before the busy summer season hit. We could not have the rest of the older sites under construction during the peak season, it would have been disruptive to the entire park. The rest of the RV sites are under renovation now and they are being made larger, wider, leveled and with new clean pads with lots of grass. The same upgrades as what were completed to the first 2 rows before your stay. All guests who stayed in the old RV sites were offered a 20% discount to accommodate for the renovations on those sites not being completed yet. I would be happy to look into your reservation and make sure that you were given this discount as well. I wish we had heard from you during your stay and we could have offered to move your site to one of the newly remodeled sites or accommodated a price adjustment. Please contact our office and we will do our best to correct any issues for you. Sincerely Smokiam RV Resort.
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