Office staff VERY unwilling to help out - I saw their coupon on their website, mentioned it when I made my reservation, but yet an hour later when I walked through the door, they would not honor the coupon because I didn't print it out - not sure about other rv'ers, but I do not travel around with a printer - office staff was unwilling to print one for me. She suggested that I go back to my rv, drive to Office Depot, pay to have one printed out and return - they would then honor the coupon. I asked to just cancel the reservation altogether (I could tell this place wasn't too friendly, but was silent). She was completely willing to cancel my reservation, but was sttill going to charge me for an entire night - the reservation was only made an hour before that!!! I had no choice but to just stay the night, and told the individual I believe they were being very un-accommodating. When her manager returned, he showed up at my door, suggested too that I leave, go to Office Depot, print out the coupon and then come back - when I told him as well that this was ridiculous, he told me "check out is at noon tomorrow - don't come back" - NO DECENT individual would ever talk to a customer that way - and before anyone makes any assumptions, I am a single mother of a 6 year old - trust me, I'm not looking for trouble, just a nice time with my child. I never once cursed at this individual or said anything other than the fact that they were very unwilling to help - he had no problem banging on my door and saying this right in front of my 6 year old. I hate sounding petty and going into details, but just wanted to give an example of how UNfriendly this park is - the residents here that I have met (only 2), have been wonderful, but also confirmed that the management is about fees, not people. I am paying $52 for a "premium" site that is composed of rocks, and a wooden picnic table that saw better days 10 years ago. Sites are not level, facilities are sub-par, garbage is throughout the park. There are holes in the ground (old fence posts, maybe?) that were never filled in, so walking in the grass is a risky undertaking!! Do yourself a favor and skip this one. I hate even writing a negative rating, but it's necessary in this case. The grounds and staff need a makeover.