Frequently Asked Questions

Member Account Information
 
 
Where can I find my membership number?
When you join Good Sam Club, within 48 hours you’ll receive an email which contains your membership number. Once you receive your membership card, your membership number will be on the card.
 
 
Where can I find my membership expiration date?
Visit the My Account section online to view your expiration date. Your expiration date is also listed on your membership card.
 
 
My name has changed, how do I update for my membership account?
To change your name, contact Member Services at 1-866-205-7451.
 
 
How do I update my email address, address and/or phone number?
You can update your personal information in the My Account section online. Select "Edit" beside the information you wish to update. Next, enter your new information and click "Save". The only information you can't update online is your name. You'll need to contact Member Services to update your name.
 
 
What do I do if I lose my membership card?
Request a replacement card by contacting Member Services at 1-866-205-7451. While you await your new card to arrive via mail, you may print a temporary membership card online.
 
 
How do I contact Member Services?
Visit the Contact Us page to find all contact information.